Terms and Conditions — 16jili Online Casino

By accessing or using the 16jili website at https://16jili.click, registering an account, making a deposit, or placing a bet, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. This agreement is between you (the "Member") and 16jili (the "Platform" or "Operator").

If you do not agree with any part of these Terms and Conditions, you must not use the 16jili platform. Continued use of the site after any amendment to these terms constitutes acceptance of the updated version. 16jili reserves the right to update these Terms at any time without prior notice beyond posting the updated version on this page.

To open and maintain a 16jili account, you must meet all of the following eligibility requirements at all times:

• You must be at least 21 years of age. This is a strict legal requirement and 16jili enforces it without exception.
• You must be physically located in a jurisdiction where online gambling is lawfully permitted. It is your responsibility to verify that participation is legal in your location before registering.
• You must not be listed on any self-exclusion register or prohibited player database maintained by any regulatory authority.
• You must not be an employee, contractor, director, or close relative of an employee of 16jili or any of its affiliate companies or game provider partners.
• You must be acting on your own behalf and not on behalf of any third party.

16jili may request documentary evidence of age and identity at any point. Failure to provide satisfactory proof within the timeframe specified in the request will result in account suspension until compliance is achieved. Any winnings generated while an account is under investigation for eligibility may be withheld pending resolution.

Each person is permitted to hold exactly one (1) active 16jili account. Creating duplicate accounts — whether under the same or different personal details — is a violation of these Terms and will result in the closure of all associated accounts and the forfeiture of any balances held within them.

When registering, you agree to provide accurate, complete, and current information including your legal name, date of birth, mobile number, and email address. You are responsible for keeping this information updated. 16jili is not liable for account access issues arising from outdated contact details.

You are solely responsible for maintaining the confidentiality of your login credentials. Do not share your password with any other person. Any activity that occurs under your account — whether authorised by you or not — is your responsibility. If you suspect that your account has been accessed without your consent, you must notify 16jili support immediately at support@16jili.click.

16jili reserves the right to decline any registration application or to close an existing account at its discretion, particularly where there is reason to believe that the information provided is false, misleading, or incomplete.

All financial transactions on 16jili are conducted in Philippine Peso (₱). The following payment methods are accepted for both deposits and withdrawals: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO online banking, BPI online banking, UnionBank online banking, and Visa/Mastercard bank cards.

The minimum deposit amount is ₱100. There is no standard maximum deposit limit for verified accounts, although 16jili may impose transaction limits at its discretion as part of its anti-money-laundering compliance procedures.

Withdrawal requests are processed subject to the following conditions:

• Your account must be fully verified with all required identity documents on file before withdrawals can be processed.
• Withdrawals will only be released to a payment method registered in your name. Third-party withdrawals are not permitted.
• Any deposit bonus funds attached to your balance must meet the applicable wagering requirement before the associated winnings become eligible for withdrawal.
• The minimum withdrawal amount is ₱500.
• GCash and Maya withdrawals are typically processed within a few hours during business operations. Bank transfer withdrawals via InstaPay or PESONet are normally completed within the same business day.

16jili does not charge processing fees on standard withdrawals. However, your payment provider may apply their own transaction fees, which are outside 16jili's control.

16jili offers a range of bonuses and promotional offers to both new and existing members. All bonuses are subject to specific terms that are published alongside each individual offer. The following general rules apply to all 16jili bonus offers unless a specific promotion explicitly states otherwise:

• Only one welcome bonus is available per new member, per household, and per device. Attempts to claim the welcome offer multiple times through separate accounts will be treated as a violation of these Terms.
• Bonus funds and the winnings derived from them are subject to wagering requirements before they can be withdrawn. Wagering requirements are stated as a multiplier applied to the bonus amount (e.g., "20x" means you must wager a total of 20 times the bonus value).
• Different game types may contribute differently towards wagering requirement completion. Slots typically contribute 100%, while live table games such as baccarat and blackjack may contribute at a lower rate. The contribution rate for each game type is specified in the relevant promotion's terms.
• Bonuses have an expiry period. Any bonus that has not been used or whose wagering requirement has not been met by the stated expiry date will be forfeited automatically.
• 16jili reserves the right to withdraw, modify, or cancel any promotion at any time. Where a promotion is cancelled, any bonus already credited and partially wagered will be treated in accordance with the terms in place at the time of the cancellation.
• Bonuses are not redeemable for cash unless the applicable wagering requirement has been fully satisfied.

If you prefer to play without bonus funds and the associated wagering conditions, you may opt out of any bonus before it is credited by contacting 16jili support prior to making a qualifying deposit.

All games available on the 16jili platform are provided by third-party licensed game providers. Each game operates according to its own specific rules, which are accessible within the game interface. In the event of a technical error, malfunction, or interruption during a game round, 16jili's decision on the resolution of that round is final.

Bets placed on 16jili are binding once confirmed. You are responsible for ensuring that the bet type, amount, and selection are correct before confirming. 16jili does not accept liability for errors made by the member during the betting process.

Minimum and maximum bet limits apply to all games and are displayed within the game interface prior to play. These limits may be adjusted by 16jili at any time without notice, particularly in the context of VIP player accommodations or promotional events.

• Winnings from slot games are credited to your account immediately upon the completion of a spin.
• Winnings from live dealer games are credited immediately upon the resolution of the hand or round.
• Sportsbook bets are settled once the official result of the relevant event is confirmed. 16jili uses official results from recognised sporting bodies for settlement purposes.

16jili reserves the right to void any bet that is placed as a result of a technical error that produced an incorrect price, or where there is reasonable evidence of an attempt to exploit platform errors.

The following activities are strictly prohibited on the 16jili platform and constitute grounds for immediate account termination and potential legal action:

• Fraud and misrepresentation — providing false identity information, using stolen payment credentials, or misrepresenting your location or eligibility status.
• Collusion — coordinating with other players at the same table or in the same game to gain an unfair advantage over the house or other participants.
• Bonus abuse — exploiting promotional offers in ways not intended by their terms, including but not limited to matched betting strategies designed to lock in guaranteed returns from bonuses.
• Money laundering — using the 16jili platform to deposit, circulate, or withdraw funds obtained through illegal activity. 16jili complies with applicable anti-money-laundering regulations and is obligated to report suspicious transactions to relevant authorities.
• Account sharing or selling — allowing another person to access or operate your 16jili account, or transferring account ownership to another individual.
• Use of automated tools — employing bots, scripts, or other automated tools to interact with the platform in a way that would not be possible for a human player operating manually.
• Chargeback abuse — initiating a payment chargeback with your bank or payment provider after having used the deposited funds for gambling. 16jili will contest all fraudulent chargebacks and reserves the right to pursue recovery through legal channels.

Where prohibited activity is detected, 16jili will suspend the account, withhold any outstanding balance pending investigation, and report the matter to relevant regulatory or law enforcement bodies where required by applicable law.

16jili reserves the right to suspend or permanently close any member account at its sole discretion. Grounds for suspension or closure include, but are not limited to: violation of these Terms and Conditions, suspected fraudulent activity, regulatory compliance requirements, or failure to complete identity verification within the requested timeframe.

Where an account is closed due to a Terms violation, any balance remaining in the account may be forfeited. Where closure is initiated for reasons unrelated to member misconduct — such as 16jili ceasing operations in a particular market — any verified balance will be returned to the member using their registered payment method.

Members may also voluntarily close their account at any time by contacting the 16jili support team. Voluntary account closure requests are processed within 72 hours. Any pending bets or withdrawals at the time of the request will be completed before the account is formally closed.

16jili collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy.

Your personal data will not be sold to third parties. Data may be shared with game providers, payment processors, identity verification services, and regulatory bodies where required to operate the platform legally and securely. All data transfers are conducted in compliance with applicable data protection regulations.

For full details on how 16jili handles your data, including your rights to access, correction, and deletion of personal information, please review the Privacy Policy.

16jili is committed to providing a safe and responsible gaming environment. We recognise that gambling can become harmful for some individuals and we take our obligations in this area seriously. The following responsible gaming tools are available to all 16jili members and can be activated directly from your account settings:

• Deposit limits — set daily, weekly, or monthly caps on the amount you can deposit into your 16jili account.
• Loss limits — restrict the amount you can lose within a specified time period.
• Session time limits — receive a notification or automatic logout after a defined period of continuous play.
• Cooling-off periods — temporarily suspend your access to the platform for a chosen period.
• Self-exclusion — permanently exclude yourself from the 16jili platform. Self-exclusion requests are processed immediately and cannot be reversed for a minimum of six months.

If you believe that your gambling is becoming a problem, or if you are concerned about someone else's gambling behaviour, we encourage you to visit our Responsible Gaming page for guidance and support resources.

16jili provides the platform on an "as is" and "as available" basis. While we make every effort to maintain uninterrupted service, we do not guarantee that the platform will always be available, error-free, or free from technical issues.

To the maximum extent permitted by applicable law, 16jili shall not be liable for any losses or damages arising from:

• Interruptions to service caused by factors outside 16jili's reasonable control, including internet outages, device failures, or third-party service disruptions.
• Incorrect information entered by the member during the registration, deposit, or withdrawal process.
• Gambling losses incurred through normal gameplay — these are an inherent risk of gambling and are not subject to compensation.
• Delays in payment processing caused by third-party payment providers such as GCash, Maya, or banking institutions.
• Unauthorised access to your account resulting from a failure to maintain password security on your part.

Nothing in these Terms limits 16jili's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.

16jili may revise these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. We will make reasonable efforts to notify active members of material changes through in-platform notifications or email, but it is your responsibility to review these Terms periodically.

Your continued use of the 16jili platform after any update to these Terms constitutes your acceptance of the revised version. If you do not agree with any changes, you must stop using the platform and request account closure.

If you have any questions about these Terms and Conditions, or if you need to raise a complaint or concern regarding your 16jili account, please get in touch with our support team through the following channels:

• Email: support@16jili.click
• Live Chat: Available 24/7 through the chat widget in your logged-in account dashboard.
• FAQ: Many common questions are answered on the FAQ page.

Our support team responds in English and aims to resolve all queries within 24 hours. For account-specific matters, please have your registered email address or member ID ready when you contact us so we can locate your account quickly.